The information on these pages is for guidance only. Your lease sets out full rights and responsibilities, and should be your first point of reference if you have any queries.
Useful links for shared owners
- Pay your rent
- Making changes to your home
- Keeping a pet in your home
- Buildings insurance
- Buying more shares (staircasing)
- Selling your home
- About grounds maintenance
- Anti-social behaviour
- Help and advice
- Find out about service charges
- Find a policy
- Who is your housing officer?
- Customer promises
- Make a complaint
Rent and service charges
How and when to pay
About your lease
Right and responsibilities, extending your lease, subletting and other FAQs
Maintenance, alterations and insurance
What are your repair responsibilities, what to do if you want to make improvements to your home, building insurance and warranties
Buying more shares (staircasing)
Everything you need to know about buying more shares in your home
Selling your home
How to sell your shared ownership home
Buildings insurance
We arrange the buildings insurance
Anti-social behaviour
What ASB is, how we tackle it and how to let us know if you have an ASB concern
Thinking of keeping a pet?
Please get our permission first
Support and advice
Whether you’re struggling to pay your rent, looking for advice on preparing for winter or thinking about getting contents insurance – we can help
