Everything you need to know about us
Whether you're a resident wanting to know more about our services, you're thinking of applying for a job with us, or just interested in finding out more about what we do, you should find all the information you need here.
years delivering rural housing for local people
affordable rural homes
communities across Leicestershire
of homes let to households with a local connection
seconds is the average time for calls to be answered by our Customer Care team
of residents are satisfied their home is safe
of residents agree that our contractors treat them with courtesy and respect
Everyone deserves a safe, secure and comfortable place to call home.
But across the country, there’s a lack of affordable housing to rent or buy in many villages. And in some, there’s none at all. This causes hardship for people across the generations; young people just starting out on an independent life, families trying to provide for their children and older people who want to live independently. Often they’re priced out of homes in their village and end up moving away.
For these people, a new affordable home puts more than a roof over their heads. It also gives them a safe and secure place from which they can continue to be part of their community.
The benefits of affordable housing go much wider. The homes we provide are occupied by people who work in local businesses and provide local services. The same people also use local services, helping to keep them viable and available for everyone. They are a vital thread in the social fabric of the community, providing support for family, friends and relative (for example, to an older person or providing childcare so parents can work).
Through our Midlands Rural Housing consultancy service we provide specialist services to enable the delivery of more affordable homes across Leicestershire’s rural communities.
And, we currently manage homes for over 170 families, couples and individuals in over 15 rural communities across rural Leicestershire.
But, we’re about more than bricks and mortar. We want our homes to help improve the lives of the households and the local community. We encourage our residents to work with us to help us better understand the homes and services they want.
Small and local
- Most of our schemes are small, normally only around 8 -12 homes
- Our homes are for local people – in perpetuity
Approachable and friendly
- We encourage residents to contact us in whichever way is best for them, we don’t try to push a digital only approach (but offer it for those who want it)
- Our housing officers support residents with all aspects of their tenancy, so they really get to know them
Registrations
- We’re a registered provider with charitable rules, under the Co-operative and Community Benefit Societies Act 2014, registration number: 29402R.
- Our registered office is Memorial House, Whitwick Business Park, Stenson Road, Coalville, LE67 4JP
- We’re ISO 45001 accredited.
Our memberships
We’re proud to be a member of many organisations and groups, including:
- We have adopted the Together with Tenants charter.
- Rural Housing Alliance
- National Energy Action
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