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Annual Report 2016-17

Annual Report 2016-17

Every year we review how we share this information, this year we have used a format that enables us to reduce print costs by making this particular report available online and sending a link to those Stakeholders we have an email address for. Take a look to see how we've performed over the yea...


Richard inspires youngsters to 'Grow their own'!

Richard inspires youngsters to 'Grow their own'!

Green-fingered Leicestershire Rural Housing Association resident, Richard Smith, is celebrating after his community gardening project scooped two top prizes. Richard, who moved into one of our properties in Bagworth 10 years ago with his wife, Emma, set up ‘Growing Together’ at the school which h...


Excellent service is rewarded

Excellent service is rewarded

Providing a first class service for residents is a top priority all year round, but this week our Customer Care Team deserves special recognition. It’s National Customer Service Week (2nd to 6th October), a week long opportunity to raise awareness of the importance of good customer service on the...


allpay Direct Debit error

allpay Direct Debit error

Through an administrative error by our Direct Debit suppliers, allpay, a number of Direct Debit payments were taken twice on Friday 8th September. The supplier has been working hard to correct the error, and customers should be reimbursed by the end of today (Friday 8 September). allpay will cove...


Fire safety in your home

Fire safety in your home

We have all been shocked and saddened by the Grenfell tower block fire and our thoughts remain with all those affected. We want to reassure you that the safety of our residents is of paramount priority and the Association wants to take this opportunity to tell you about our fire safety measures a...


New home is the icing on the cake!

New home is the icing on the cake!

Sandra Jarvis says she couldn’t be happier after moving into a brand new home in Croft.

Not only is Sandra close to friends and family, she is even able to walk to her full-time job in the village bakery.

She says: “I start work at 6am, I don’t drive and there isn’t a bus service at that time in the morning.

“I can’t just start work later because people begin coming into the shop at 7am, so it’s great to be able to walk there is less than five minutes.”

Sandra was thrilled to be offered one of six new properties which have recently been completed as Phase 2 of Leicestershire Rural Housing Association’s development in Poplars Road, Croft.  The properties include three houses and two bungalows for affordable rent and one house for shared ownership.

All the homes have been allocated to people with a local connection to Croft to enable more local people to stay in their village.

Sandra says: “I’ve always lived in Croft and four of my five sisters live here too.  I would have been very upset indeed to have had to move away from the village, but I couldn’t possibly have afforded to buy a property here.

“My new bungalow is fabulous!  I’ve got two bedrooms and a lovely big garden.

“I remember going to the meeting when they announced that the properties were going to be built but I had no idea then that I would end up living in one!

“I really do feel very fortunate.  I couldn’t be happier!”


Office closed for Staff Training from 1pm on 20th December 2017

Office closed for Staff Training from 1pm on 20th December 2017

Our offices are closed from 1pm on Wednesday 20th December 2017 for the Customer Care Team to undertake some training in preparation for some new processes coming next year. These are:- GDPR - General Data Protection Regulations - making sure we look after your data securely and use it in accorda...


NATIONAL LAUNCH BRINGS WEEK TO A CLOSE

NATIONAL LAUNCH BRINGS WEEK TO A CLOSE

To round off Rural Housing Week, we are joining housing associations from across England at the launch of the National Housing Federation’s Five Star Plan for rural housing. The plan is being launched at the NHF’s London conference which will focus on what rural housing associations can do to inc...


SMALL DEVELOPMENTS MAKE A HUGE IMPACT

SMALL DEVELOPMENTS MAKE A HUGE IMPACT

This week Rural Housing Week is giving housing associations, such as ourselves, an excellent opportunity to shout about all the excellent work we do and the positive impact we have on village communities. Today we’re attending the Community Landowners Association’s first Housing Summit in London...


THE TIMES ARE-A-CHANGING!

THE TIMES ARE-A-CHANGING!

This week Rural Housing Week is giving housing associations, such as ourselves, an excellent opportunity to shout about all the excellent work we do and the impact we have on people’s lives. The environment in which Leicestershire Rural Housing Association is working has been changing over the pa...

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